FAQ

FAQ

Frequently asked questions

Everything you need to know about working with Gringo Solutions.

What exactly do you do?
We set up automations and configure software for you — connecting apps, building automated workflows, and tuning tools like CRMs and help desks so they work the way your business needs.
Which tools do you work with?
Common platforms include Zapier, Make and n8n for automation, and popular SaaS tools for CRM, support, project management, billing and messaging. If you use a tool with an API, we can usually work with it — just ask.
How does pricing work?
We charge a one‑time fee per package with a fixed, agreed scope. There are no subscriptions. Larger or ongoing work can be quoted as a custom project.
How do I pay?
Payments are processed securely by Stripe. Your card details go straight to Stripe’s PCI‑compliant checkout — we never see or store them.
How long does a project take?
Most Starter and Professional builds are delivered within a few working days of kickoff, depending on scope and how quickly we get the access we need. We confirm timing before starting.
Do I need to give you my passwords?
We use least‑privilege access — ideally your own invited user or app connections rather than shared passwords. Any access is used only for the agreed work and removed once it’s complete.
Who owns what you build?
You do. We build inside your own accounts and tools, and hand over full documentation. There is no lock‑in and nothing stops working if you stop working with us.
Can I get a refund?
Yes, under the terms of our Refund & Cancellation Policy — for example if you cancel before work has begun. Please read that policy for full details.
Where are you based?
We operate online and work with clients remotely. Our full legal and contact details are on the Legal Notice and Contact pages.

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