Last updated: 18 August 2026

These Terms of Service (“Terms”) govern your use of the Gringo Solutions website and the purchase of our services. By using our site or buying a package, you agree to these Terms.

1. Who we are

The services are provided by Aya El Mrabet (sole proprietor, trading as “Gringo Solutions”), 1105 Oak, Townsend, GA 31331, United States (“we”, “us”). You can contact us at support@gringosolutions.com.

2. Our services

We provide automation setup, software configuration, integration and related technical services, sold as one‑time packages or custom quotes. The exact scope of each engagement is agreed with you before work begins.

3. Orders and payment

Prices are shown on our Pricing page and exclude any applicable VAT unless stated. Payment is taken at the time of order through our payment provider, Stripe. Your order is confirmed once payment is successfully processed.

4. Delivery and client responsibilities

We will begin work after payment and after you provide the access and information reasonably required. You are responsible for the accuracy of information you provide and for holding valid licences to any third‑party software we configure on your behalf. Delivery timelines are estimates and depend on timely cooperation.

5. Acceptable use

You agree not to use our services for any unlawful purpose or in a way that infringes the rights of others. We may decline or stop work that would require us to breach the law or a third party’s terms.

6. Intellectual property

Configurations and automations we build within your own accounts belong to you upon full payment. Any generic tools, templates or know‑how we use remain our property. Our website content remains ours.

7. Warranties and support

We provide our services with reasonable skill and care and include a support window with each package to correct issues in the delivered work. Beyond that, services are provided on an “as is” basis to the fullest extent permitted by law.

8. Limitation of liability

To the extent permitted by law, our total liability arising from an engagement is limited to the amount you paid for it. We are not liable for indirect or consequential losses. Nothing in these Terms limits liability that cannot be limited under law, including your statutory consumer rights.

9. Cancellation and refunds

Cancellations and refunds are governed by our Refund & Cancellation Policy.

10. Governing law

These Terms are governed by the laws of the State of Georgia, United States, and disputes are subject to its competent courts, without affecting any mandatory consumer protections available to you.

11. Changes

We may update these Terms from time to time. The version in force is the one published on this page at the time of your order.